Remove your cc info and
contact info from a GoDaddy
Domain (Basically the only
way to close the account)
This is what GoDaddy says:
Unfortunately GoDaddy cannot
completely remove a customer
account from our system for
legal reasons. However, you
can use the instructions
below to cancel all products
or services for this
account, remove all payment
methods from this account,
and turn off all opt-in
email notifications. Company
policy restricts Go Daddy
Customer Support
representatives from making
changes to customer accounts
or services on behalf of the
customer. You will need to
make this change from within
your account.
To cancel all products and
services, follow the
directions below:
First, log into your
customer account:
1. Go to the GoDaddy Account
Login Page
2. Log in using your account
username (which may be the
same as your customer
number) and password
If you have trouble logging
in, our password reset form
may help you. You can find
this form through the
following link: Account
Retrieval Page
Once you have logged in to
your account, follow the
steps below to cancel:
1. Select ‘Payments and
Renewing Items’ from the
‘Renewals & Upgrades’ menu.
2. Check the box next to the
item(s) you would like to
cancel and click on the
‘Cancel Item’ button.
3. Select ‘Cancel Now’ or
‘Cancel at Expiration Date’
in the menu that appears to
the right.
4. Click on ‘Save Changes’.
* Canceling now will
immediately remove the
service from your account.
If you choose to “Cancel at
Expiration Date” the service
will remain active until the
date specified and will not
be renewed.
Please use the below
instructions to remove a
payment method from our
system. Note that there must
be no products or services
in our system which are
currently linked to that
payment method before you
can remove it.
1. Select ‘Credit Card &
Payment Info’ from the ‘My
Account’ menu
2. Select the radio button
next to the desired payment
method in the list.
3. Click the ‘Deactivate
Payment Method’ button.
4. If there are any products
or services currently
associated with this item
you will then be forced to
move them to another payment
method before you can
continue.
5. After moving any products
or services to another
payment method, click the
‘Save Changes’ button.
You can choose not to
receive email notices by
updating your customer
account settings. Follow the
directions below:
1. Select ‘Account Settings’
from the ‘My Account’ menu.
2. Click on the “Email
Preference Information”
link.
3. Go through the choices
and select your preference
for each.
4. When you are done, click
on the green “Save Changes”
button.
You can also use the
“UNSUBSCRIBE” link found at
the bottom
of all the notices that we
send out.